Can I return or exchange my order?
We do not offer returns, refunds, or exchanges. Each Tinsel piece is made with great care, so we request you to check sizing and product details carefully before placing your order.
What about sale items?
All sale items are final sale and cannot be returned or exchanged.
Do you offer Cash on Delivery (COD)?
yes, we do offer COD.
How long will my order take to arrive?
Orders are dispatched within 7–15 business days. Delivery timelines may vary depending on your location and the courier service.
What if I receive a damaged or missing item?
In the rare case you receive a damaged or incomplete order, please contact us within 24 hours of delivery with clear photos of the product and packaging. Our team will assist you with the next steps.
Can I cancel my order?
Orders can be cancelled only if the request is made before dispatch. Once shipped, cancellations are not possible.
We do not offer returns, refunds, or exchanges. Each Tinsel piece is made with great care, so we request you to check sizing and product details carefully before placing your order.
What about sale items?
All sale items are final sale and cannot be returned or exchanged.
Do you offer Cash on Delivery (COD)?
yes, we do offer COD.
How long will my order take to arrive?
Orders are dispatched within 7–15 business days. Delivery timelines may vary depending on your location and the courier service.
What if I receive a damaged or missing item?
In the rare case you receive a damaged or incomplete order, please contact us within 24 hours of delivery with clear photos of the product and packaging. Our team will assist you with the next steps.
Can I cancel my order?
Orders can be cancelled only if the request is made before dispatch. Once shipped, cancellations are not possible.
